This privacy policy states the collection, storage, processing, and use of your data with the personnel excessing a website and/or application by mobile phone (referring to the product from SAM LAOS CORPORATION Co., Ltd (headquarters). The users are enabled to download an application in the App Store via IOS or Google Play Store). Either any transactions or any actions along the company as examples by the following;
- Personal data (such as Full name, telephone number, email address, and username account for login)
- User’s location (to find the pick-up point as well as the discrepant route)
- The users’ experiences by commenting, rating, and sending feedback
- Users’ transaction details (such as payment method and distance determination)
- Details relying on interaction or conversations between the users and an application, a website, and/or the other company's services (such as service model until media consumption)
- Device details (such as hardware model and its numbers, IP address, File names, and any other specific details relying on versions, advertisements, or other data identifying the changes of the device and an application)
- Personal data is which the users fill in messages when users utilized provided conversation in the application along with the collecting of personal data from interactions between the users and the company
How the company uses users’ data
Any collected data from the users are utilized for any purposes by the following:
- To enable users to conveniently and reliably use services as well as logistic methods
- To encourage the company to sustain security, stability, and service improvement along with assisting with any users issues
- To facilitate the company to an interaction between the company and users
- To promote marketing activities as a marketing communication as well as any other communication purposes to users (details are provided below)
- To empower the company to do research and development
- To proceed with any actions relying on legal actions
Communicating to users regarding marketing and non-marketing
Occasionally, the collected data might be used for a company service advertisement which includes all services to inform our customers along with promoting advertisements, supporting services, offering promotions for marketing purposes, getting a lucky draw, educating, researching, receiving news, and updating any other SAM application events.
The company may provide all marketing content by mailing by post, calling by telephone, sending an SMS, and sending online messages by which notifications and emails. SAM Application's partner networks may be enabled to acknowledge provided products and services by a company. Even though the users' personal information had been sent to the company’s partners, All users' data was only aimed at marketing purposes both direct and indirect advertisements. The collected users’ data are not for selling or sharing with any other company’s networks unless the company has obtained the user's consent.
The company may use the collected data to customize the provided marketing communications (including advertising), including user location information. All essential data will be utilized for the users’ customized preferences as well as a user setting.
The company may use the user's personal information to analyze customer preferences and market trends as well as collect users’ feedback owing to products and services improvement provided ideally to the users. All collecting and storing of users' data may be utilized along with the other users in order to understand and enable the company to accomplish business plans. The company may use the third party as a marketing outsource such as an online marketing subcontract and other social media platforms. The personal data may be assigned to authorized service providers referring to marketing and promotions.
The company may use the collected users' information to provide and send any materials to users aimed at notifying the changes in terms, services, or policies as well as sending any other information both consistent and inconsistent with the services or products of SAM applications or the company’s partners.
"The users are enabled to inform and make a request for the data to be disclosed or collected related to direct marketing. The users have the right to terminate by informing requests rejecting the company to collect the users’ data for any direct marketing purposes. At any time, the users are enabled rejecting to be collected personal data by the company with the procedure specified by the company.
The users acknowledge and agree that whether to reject or not get any communication with the company, the users receive an email from the company regarding any company updates as it was."
Protection of data
The security policies are implemented in order to protect the users’ data in which every process the users’ data has been accessed.
Cookies policy
"Google Analytics is used for analyzing users' website accesses. As well as www.samlaos.com, Google Analytics is used for analyzing to collect the users’ responses and sharing data to Google’s service. According to the user's behavior of www.samlaos.com/, Google might use the data collected for adopting internet advertisements.
A database from Google Analytics may be used to recommend www.samlaos.com as the advertisement. A database is under the contract between the user's and Google Analytics' privacy policy, accordingly.
The used cookies for www.samlaos.com, The purposes of using cookies in the company services aimed to be understood, and collect the users’ settings and model usabilities, advertisement following as well as both receive and improve data for a website."
Disclosing information to third-party policies
We do not sell, trade, or transfer your personally identifiable information to any third-party else. Except for the third party, who is responsible to take care of the website, our third-party partner, or the third party that provides services to you. So long as they agree to keep such confidential information in accordance with our internal agreements. In some cases, we may disclose your information when we believe such disclosure is required by the process of law, and to enforce according to the policies of our website to keep the right, the property, and the security of us and third-party. However, sometimes we may provide non-personally identifiable visitor information to other third parties for marketing, advertising, or other uses.
Connecting to third-party links
Sometimes, we may consider offering third-party products or services on our website, or an application on a mobile phone. Third-party websites have separate and independent privacy policies. We are not responsible or liable for the content and activities on the linked websites. However, we will endeavor to maintain the integrity of our website and welcome feedback about those other linked websites.
User Agreement
You can check in the section User Agreement of us, which outlines the details of use, disclaimer, and limitation of liability for use of the website or an application on your mobile phone.
Updating/Amendment/ or Change our privacy policy
We shall occasionally update our Privacy Policy and shall publish the latest version on our website, which you can always check at any time to check if there are any updates or changes to the Privacy Policy. In case you continue using the services of the SAM Application without notifying us of any questions or concerns, you will be deemed to have agreed to our Privacy Policy.
Request to delete your personal data
You have the right to request to delete or destroy your personal data, or to make it into data that cannot identify you, if you believe that your personal data has been collected, used, and disclosed in violation of the relevant laws, or if samlaos.com no longer needs to keep it for the purposes related to this policy, or when you have exercised your right to withdraw consent or your right to object as stated above. samlaos.com has provided it in the "User Account" section. You can delete your data yourself (Deletion Request).
User data deletion is the process of removing a user's personal data from a system or service. This can be done at the user's request, or automatically by the system after a certain period of time.
There are many reasons why a user might want to delete their data. For example, they may be concerned about their privacy, or they may no longer use the service. In some cases, users may also have a legal right to have their data deleted.
When a user requests that their data be deleted, the company that holds the data is responsible for complying with the request. This may involve deleting the data from all of the company's systems, as well as from any third-party systems that the company uses to store or process the data.
In some cases, companies may be able to keep a copy of the data for certain purposes, such as for legal compliance or fraud prevention. However, they must still obtain the user's consent before doing so.
Here are some examples of user data deletion:
- Deleting a user's account from a social media platform
- Deleting a user's purchase history from an online retailer
- Deleting a user's location data from a mapping app
- Deleting a user's search history from a search engine
- User data deletion is an important part of protecting people's privacy. It allows users to control who has access to their data and to delete their data when they no longer need it.
Here are some tips for users who want to delete their data:
Be aware of your rights. Many countries have laws that give users the right to have their data deleted.
Review the privacy policies of the companies that you use. This will help you to understand what data they collect about you and how they use it.
Request that your data be deleted when you no longer need it. Most companies have a process for users to request data deletion.
Follow up to make sure that your data has been deleted. You may want to ask the company to confirm that your data has been deleted.
If you have any concerns about user data deletion, you can contact the company that holds your data or a privacy expert.
Request to suspend the use of your personal data
You have the right to request to suspend the temporary use of your personal data in the case that samlaos.com is in the process of investigating your request to correct personal data or to object, or in any other case that samlaos.com no longer needs to delete or destroy your personal data under the relevant laws but you request samlaos.com to suspend use instead. samlaos.com has provided it in the "User Account" section. You can delete your data yourself (Deletion Request).